OUR STORE

VISIT OUR
STORE IN NAIROBI

Aghro House, 1st Flr, Moi Avenue 8

+254735370728

+254768138323

Open Monday to Saturday

08:00 am  - 06:00 pm

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Whats the best skin care routine for my skin type?

Oily Skin

Cleanser: Use a gentle foaming or gel-based cleanser to remove excess oil.

Toner: Choose an alcohol-free toner with ingredients like niacinamide or witch hazel.

Serum: Try serums with salicylic acid or niacinamide to control oil and breakouts.

Moisturizer: Use a lightweight, oil-free moisturizer.

Sunscreen: Always apply a mattifying, non-comedogenic sunscreen (SPF 30+).


2. Dry Skin

Cleanser: Opt for a hydrating, cream-based cleanser.

Toner: Choose a hydrating toner with hyaluronic acid or glycerin.

Serum: Use serums with hyaluronic acid, ceramides, or vitamin E for hydration.

Moisturizer: A rich, nourishing moisturizer with shea butter or squalane is ideal.

Sunscreen: Use a moisturizing sunscreen with SPF 30+.


3. Combination Skin

Cleanser: Use a gentle, balancing cleanser.

Toner: A mild toner with aloe vera or rose water helps balance the skin.

Serum: Apply hydrating serums on dry areas and oil-controlling serums on the T-zone.

Moisturizer: A lightweight, non-greasy moisturizer works best.

Sunscreen: Use a broad-spectrum SPF 30+ sunscreen suitable for mixed skin.


4. Sensitive Skin

Cleanser: A fragrance-free, gentle cleanser with soothing ingredients.

Toner: Avoid alcohol-based toners; opt for chamomile or oat-based ones.

Serum: Use calming serums with ingredients like centella asiatica or niacinamide.

Moisturizer: A hypoallergenic, fragrance-free moisturizer with ceramides.

Sunscreen: Choose a mineral-based sunscreen (zinc oxide or titanium dioxide).


5. Acne-Prone Skin

Cleanser: A salicylic acid or benzoyl peroxide cleanser helps with breakouts.

Toner: Witch hazel or tea tree oil-based toners can help control oil.

Serum: Niacinamide, tea tree oil, or azelaic acid serums reduce inflammation.

Moisturizer: Use a non-comedogenic, lightweight moisturizer.

Sunscreen: Oil-free, non-greasy SPF 30+ sunscreen is essential.

How long does it take to see results from skincare product?

[1:53 AM, 3/8/2025] Fred Okech: Oily Skin

Cleanser: Use a gentle foaming or gel-based cleanser to remove excess oil.

Toner: Choose an alcohol-free toner with ingredients like niacinamide or witch hazel.

Serum: Try serums with salicylic acid or niacinamide to control oil and breakouts.

Moisturizer: Use a lightweight, oil-free moisturizer.

Sunscreen: Always apply a mattifying, non-comedogenic sunscreen (SPF 30+).


2. Dry Skin

Cleanser: Opt for a hydrating, cream-based cleanser.

Toner: Choose a hydrating toner with hyaluronic acid or glycerin.

Serum: Use serums with hyaluronic acid, ceramides, or vitamin E for hydration.

Moisturizer: A rich, nourishing moisturizer with shea butter or squalane is ideal.

Sunscreen: Use a moisturizing sunscreen with SPF 30+.


3. Combination Skin

Cleanser: Use a gentle, balancing cleanser.

Toner: A mild toner with aloe vera or rose water helps balance the skin.

Serum: Apply hydrating serums on dry areas and oil-controlling serums on the T-zone.

Moisturizer: A lightweight, non-greasy moisturizer works best.

Sunscreen: Use a broad-spectrum SPF 30+ sunscreen suitable for mixed skin.


4. Sensitive Skin

Cleanser: A fragrance-free, gentle cleanser with soothing ingredients.

Toner: Avoid alcohol-based toners; opt for chamomile or oat-based ones.

Serum: Use calming serums with ingredients like centella asiatica or niacinamide.

Moisturizer: A hypoallergenic, fragrance-free moisturizer with ceramides.

Sunscreen: Choose a mineral-based sunscreen (zinc oxide or titanium dioxide).


5. Acne-Prone Skin

Cleanser: A salicylic acid or benzoyl peroxide cleanser helps with breakouts.

Toner: Witch hazel or tea tree oil-based toners can help control oil.

Serum: Niacinamide, tea tree oil, or azelaic acid serums reduce inflammation.

Moisturizer: Use a non-comedogenic, lightweight moisturizer.

Sunscreen: Oil-free, non-greasy SPF 30+ sunscreen is essential.
[1:57 AM, 3/8/2025] Fred Okech: The time it takes to see results from skincare products depends on the type of product and the skin concern being addressed. Here’s a general timeline for different skincare products:

1. Cleansers (Immediate – 1 Week)

You’ll notice a cleaner, fresher feel right away, but long-term effects like reduced acne or less oiliness take about a week.


2. Moisturizers (Immediately – 2 Weeks)

Skin feels hydrated instantly, but long-term improvements in texture and barrier repair take around two weeks.


3. Serums (Vitamin C, Hyaluronic Acid, Niacinamide, etc.) (2 – 6 Weeks)

Hydrating serums (like hyaluronic acid) show results quickly, while brightening serums (like vitamin C) take 4–6 weeks for visible changes.


4. Acne Treatments (Salicylic Acid, Benzoyl Peroxide, Retinoids, etc.) (4 – 12 Weeks)

Breakouts may initially worsen before improving. Noticeable reduction in acne takes about 4–6 weeks, while significant improvement can take 2–3 months.


5. Anti-Aging Products (Retinol, Peptides, Collagen, etc.) (8 – 12 Weeks)

Wrinkles, fine lines, and skin firmness improvements typically take 2–3 months.


6. Hyperpigmentation Treatments (Vitamin C, Niacinamide, Alpha Arbutin, etc.) (4 – 12 Weeks)

Dark spots and uneven skin tone start fading in 4–6 weeks but may take up to 3 months for significant results.


7. Sunscreen (Instant – Long Term)

Protects immediately upon application but prevents long-term damage and aging over years of consistent use.


Key Factors That Affect Results:

Skin type & condition – Some skin types respond faster than others.

Consistency – Using the product as directed speeds up results.

Ingredients – Some active ingredients take longer to work.

Lifestyle – Diet, hydration, sleep, and stress levels impact skincare results.

Where can i get the product?

You can get our skincare and beauty products at Transtake Ventures, located at Agrho House, Nairobi CBD. You can also order conveniently from our website: www.transtakeventure.com for doorstep delivery.

How do i know if a product is suitable a sensitive skin?

If you have sensitive skin, choosing the right products is crucial to avoid irritation. Here’s how to determine if a product is suitable for your skin:

1. Check the Ingredients

Look for soothing ingredients like aloe vera, chamomile, centella asiatica, ceramides, and hyaluronic acid.

Avoid harsh ingredients such as alcohol, artificial fragrances, sulfates, parabens, and essential oils.


2. Look for Hypoallergenic & Dermatologist-Tested Labels

Products labeled "hypoallergenic," "fragrance-free," "non-comedogenic," or "dermatologist-tested" are usually safer for sensitive skin.


3. Do a Patch Test

Apply a small amount of the product to your wrist, behind your ear, or jawline and wait 24–48 hours. If there’s no redness, itching, or irritation, it’s likely safe for you.


4. Choose Gentle Formulations

Gel-based or cream-based cleansers instead of foaming ones.

Lightweight, fragrance-free moisturizers instead of heavy creams with artificial scents.


5. Avoid Too Many Actives at Once

If trying new products, introduce one at a time and observe how your skin reacts.


Where to Get Sensitive Skin Products?

You can find safe and effective skincare products for sensitive skin at Transtake Ventures, Agrho House, Nairobi CBD, or order from our website: www.transtakeventure.com.

How fast do you deliver?

We deliver within 24 hours or less, depending on your location. For faster processing, place your order early, and we'll ensure you receive it as soon as possible!

You can visit us at Transtake Ventures, Agrho House, Nairobi CBD, or order online at www.transtakeventure.com.

Let us know if you need any assistance with your order!

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